Stop losing sales to whoever answers first
78% of customers buy from the first business that replies. WhatsApp Hero answers every enquiry on your WhatsApp in under 60 seconds, chases every quote until it's a yes or a no, and books them straight into your calendar. You just do the work.
From £97/month · WhatsApp integration free · Live in 48 hours
7:42 on a Tuesday. You were having your dinner. The job booked itself.
So when someone messages you at 2pm and you see it at 6pm, you didn't reply late. You lost, four hours ago, to whoever answered in four minutes.
Your WhatsApp is full of money you never collected
You're in the middle of work. Phone buzzes. Buzzes again. By the time you look, there are four missed calls, two WhatsApps asking "how much?", and a voicemail you'll never listen to. You reply to the ones you remember. Tonight. Maybe tomorrow.
of people buy after 1–3 messages. Most businesses chase a quote once, maybe twice, then it feels awkward. So they stop.
of people who ask for a price won't buy for at least 3 months. They're not saying no. They're saying not yet.
is where that customer's chat lives now. Buried between the family group and a supplier. Who they've quoted? Nobody knows.
Three months later, when that customer is finally ready, who gets the job? Whoever's still talking to them. Right now, that isn't you.
Same leads. Same spend. 3–5× the money
This is the maths we show on stage, and it holds for every business we've put it in. Nothing on the left changes. No extra marketing, no extra leads, no new hires. The only thing that changes is what happens after the enquiry comes in.
Speed to lead
Follow ups
Nurture
Now shrink that to your world. Put your average sale on the same numbers:
| Your average sale | Replying like most businesses do | With WhatsApp Hero |
|---|---|---|
| £300 call-outs, sessions, small orders | 5 jobs £1,500 | 15–20 jobs £4,500–£6,000 |
| £3,000 installations, packages, projects | 5 jobs £15,000 | 15–20 jobs £45,000–£60,000 |
| £30,000 big contracts, major projects | 5 jobs £150,000 | 15–20 jobs £450,000–£600,000 |
You don't need one more lead. You need to stop leaking the ones you've already paid for, worked for, or been recommended for.
A boiler company already proved it
While everyone else made customers wait days for a survey and a quote, BOXT gave a fixed price online in 2 minutes and fitted next day. They went from nothing to the number 2 boiler installer in the UK in 12 months. £18 million in year one.
They didn't have a better boiler. They answered faster. That trick works in every business.
More jobs from the enquiries you already get
Without hiring anyone, spending more on ads, or touching your phone during the day. It sits on the WhatsApp number you already use and gets to work.
Replies in under 60 seconds, 24/7
Evenings, weekends, Christmas Day. Sounds like you: plain English, your business, your area, your prices.
Texts back every missed call
85% of missed callers never ring again. A message lands on their phone before they've dialled your competitor.
Asks the questions you'd ask
"Can you send a photo?" "What's the postcode?" "When suits you?" You come back to details, not mysteries.
Chases every quote 8–10 times
Politely, over weeks and months, until it's a yes or a no. It never feels awkward and it never gives up.
Sends your best stuff for you
Brochure, price guide, before-and-after photos, your intro video, at the moment they'll do the most good. No more digging through your camera roll.
Wakes up your old enquiries
The people who asked for a price in March and went quiet. Tick one box and it messages every one of them.
Bookings straight into your calendar
With the photos, address and details attached. You just show up ready.
Hands over the second they want you
You see every chat and can jump in any time. It steps back the moment the real you steps in.
Why this lives on WhatsApp, not texts
Your customers don't fill in forms. They send a photo and ask "how much?" — the sofa, the garden, the car, the space, the thing they want fixed, moved, made or booked. You price it and sort it, all in one chat. Texts were never built for that. WhatsApp was. You didn't drift onto WhatsApp by accident — you picked the only channel that fits how your customers actually buy.
| Texts | ||
|---|---|---|
| Photos & videos of the job | Clunky. Often fails or costs extra | Built for it. Full quality, every time |
| Cost per message | Charged per text — and quotes take dozens | Free. Unlimited. Photos included |
| The whole job in one place | Threads lose photos and split up | Photos, price agreed, address, the lot — scroll back any time |
| How it feels to the customer | A robot alert | A real conversation with a local business |
To be fair to texts: they're fine for "your driver is 10 minutes away." They're useless for "send us a photo and we'll price it." Your business runs on the second one. WhatsApp Hero just makes it run harder.
Your follow-up runs on its own
You decide the rules once, on your form: who gets chased, how often, and what gets sent. From then on it runs by itself, on every lead, every day. Here's what a chase plan looks like for one quote:
- Minute 1Instant reply. Asks for photos and the postcode.
- Same dayQuote sent, straight from your prices.
- Day 1"Any questions about the quote? Happy to talk it through."
- Day 3Sends your before-and-after photos of a similar job.
- Day 7"Want me to pencil you in for next week?"
- Day 14Sends your intro video. "Still here when you're ready."
- Day 30 → 90Keeps checking in, politely, until it's a yes or a no. Then it stops.
Remember: 63% of people who ask for a price don't buy for 3+ months. This plan is still there in month 3. You'd have given up in week one.
Why this makes you money twice.
First, the time. Every message on that plan is a message you don't type, don't remember, and don't feel awkward sending. That's 1 to 2 hours a day back — time spent on paid work, not on the phone chasing.
Second, the sales. Most deals take multiple nudges to close, and the follow-up reacts to what the customer does — goes quiet, gets chased; misses a booking, gets rebooked fast before they go cold. Here's what that consistency did across the businesses we've measured:
One lead. Start to finish
One example — a plumbing firm. Swap the boiler for whatever you sell; the flow is identical. Left: the customer's phone. Right: your job board, where every WhatsApp conversation is logged and tracked. Photos in. Video out. Wobble handled. Sale booked. Handed to your team. Nothing relies on anyone's memory.
Proof it pays
"Everything now comes into one place, and we reply to every lead 24/7 without hiring extra staff. We pay a quarter of what a person would cost, and it works 24/7."
"We streamlined operations, improved response times, and created real growth across the business."
"Customers who enquired months ago are now placing orders because we kept nurturing them automatically."
Across 300+ service businesses, systems like this have recovered over £128 million in revenue that was already sitting in people's enquiries.
One form. One QR code. Live in 48 hours
If you can add a contact on WhatsApp, you can do this. Nothing to install, nothing to learn, nobody to wait for.
Fill in one simple form
Ten minutes, on your phone, on the sofa. Your business, your area, your prices, how you talk to customers. Upload your photos and brochure if you've got them. Your system builds itself from your answers.
Scan your QR code
Within 48 hours you get a text with your setup link. Open it, point your camera at the code, same as a pub menu. Two minutes and it's connected to the WhatsApp number your customers already have.
Send yourself a test message
Watch it reply. You're live. From now on, every enquiry gets answered in under a minute, whether you're with a customer, on the road, or asleep.
Change a price or a phrase later? Update your answers any time from the same link. Live straight away.
Free WhatsApp. Add the AI when you're ready.
A full-time person answering your phone and chasing your quotes costs £35,000 to £50,000 a year. And they still sleep, take weekends, and forget people.
WhatsApp Hero with the AI chatbot is £2,364 a year. It never sleeps, never forgets, and never gets bored of chasing. If your average sale is £300, one saved sale covers more than a month. If it's £3,000, one saved sale covers more than a year.
Start where you like
Start on the £97 plan and get your WhatsApp connected to the CRM for free. Upgrade to the AI chatbot any time and it switches on within 48 hours.
WhatsApp + CRM
- Free WhatsApp integration
- CRM with every conversation, photo and booking in one place
- Reply to customers yourself, from one inbox
- Live within 48 hours
WhatsApp + CRM + AI Chatbot
- Everything in the £97 plan
- AI chatbot answers every enquiry in under 60 seconds, 24/7
- Chases every quote until it's a yes or a no
- Texts back every missed call
- Books straight into your calendar
- Live within 48 hours
WhatsApp messages are free, so no per-message charges, no usage fees.
Questions you're probably asking
Be the first to answer. Win the job
Every day this sits on your to-do list, someone messages you, waits, and books your competitor instead. You'll never see it happen. You'll just have a quieter week. Plans from £97/month. WhatsApp integration free.
Message HERO to 07401 074055You'll get a reply in under 60 seconds. That reply is the product, working, on your phone.
Want to see it handle a tricky customer first? Ask it anything in that chat. Haggle with it. Go on.