Lead Hero

    Sub-processors

    Last updated: 2 November 2026

    These are the third parties that may process personal data on our behalf when we provide our software and services. We give clients 14 days' notice before adding or replacing a sub-processor, as set out in Schedule 1 of our Software Terms.

    Sub-processorWhat it doesWhere data is processedTransfer safeguard
    HighLevel Inc and its affiliate LeadConnector LLCThe CRM platform behind the Lead Hero Platform, including messaging, calls, automations and AI featuresUnited States, with support access from HighLevel IndiaStandard Contractual Clauses with the UK Addendum under HighLevel's data processing agreement. HighLevel Inc is also listed as active under the UK Extension to the EU-US Data Privacy Framework (UK-US data bridge)
    HighLevel's own sub-processors, including Google Cloud and Amazon Web Services (storage), Twilio and Mailgun (communications), and OpenAI, Retell AI, Synthflow and BotPress (AI features)Infrastructure, communications and AI functions within the platformUnited StatesCovered by HighLevel's data processing agreement. Full list at https://www.gohighlevel.com/sub-processors
    ZendeskOur support ticketing. Only holds Client Personal Data that you send to us when asking for supportUnited States and other locationsStandard Contractual Clauses with the UK Addendum, or UK adequacy regulations where they apply
    Google (Gmail and Google Workspace)Our email and documents. Only holds Client Personal Data that you send to us when asking for supportUnited States and other locationsStandard Contractual Clauses with the UK Addendum, or UK adequacy regulations where they apply

    Questions about our sub-processors: support@leadhero.ai.