Lead Hero Cookie Policy
Version 1.0, last updated 2 November 2026
This policy explains how leadhero.ai uses cookies and similar technologies. It is provided by KRO Projects Ltd, trading as Lead Hero AI ("we", "our" or "us"). Please read it with our Privacy Policy at leadhero.ai/privacy.
What cookies are
Cookies are small files that a website stores on your device when you visit it. Similar technologies include pixels, tags, scripts and local storage. They let a website remember things, measure how it is used, or show you relevant ads. In this policy, we call all of these "cookies".
The law on cookies is the Privacy and Electronic Communications Regulations 2003 (PECR). Some cookies are allowed without consent, for example those that are strictly necessary. Others need your consent first.
The cookies we use
| Category | What it does | Examples of providers | Consent needed? |
|---|---|---|---|
| Strictly necessary | Makes the website work, keeps it secure and remembers your cookie choices | Our website hosting and database (Supabase) | No. Always on |
| Analytics | Helps us understand how visitors use our website so we can improve it | Google Analytics | Yes. Only runs if you accept |
| Advertising | Measures our ads and shows you relevant ads on other websites and social media | Google Ads, Meta (Facebook and Instagram) | Yes. Only runs if you accept |
| Functional and embedded content | Runs features on our pages, such as our chat widget, forms, videos and review widgets | HighLevel (LeadConnector) chat and forms, Vimeo, Elfsight | These load with the page so the chat and videos work. You can avoid them by not using the chat or playing videos, or by blocking them in your browser. |
Analytics and advertising cookies only run if you accept them. Silence or continuing to browse does not count as consent.
We do not list individual cookie names or how long each one lasts. These are set by each provider and can change. You can find details in the providers' own policies:
How to accept, reject or change your choice
When you first visit our website, a cookie banner lets you accept all analytics and advertising cookies, reject them, or choose by category in settings. Our chat widget and embedded videos load with the page, as explained above. Rejecting is as easy as accepting.
You can change your choice at any time using the "Cookie settings" link in the footer of every page.
You can also block or delete cookies in your browser settings. If you block strictly necessary cookies, parts of the website may not work.
Third parties
Some cookies are set by other companies, such as Google and Meta. They may use the information they collect under their own privacy policies, as well as on our behalf. For more on who we share data with and how we protect it, see our Privacy Policy at leadhero.ai/privacy.
Contact us
If you have any questions about this policy, email support@leadhero.ai.
KRO Projects Ltd, trading as Lead Hero AI. Company number 11674165. Registered office: 20-22 Wenlock Road, London N1 7GU.
Changes
We may update this policy when our website or the law changes. The latest version will always be on this page.